banner1

ITIL Continual Service Improvement Course Scrutinized, Trusted and Accredited

Fully accredited ITIL Continual Service Improvement course training to ensure we deliver premium quality learning globally…

 

ITIL Continual Service Improvement

ITIL Continual Service Improvement course is a free standing qualification but it is also part of the ITIL intermediate life-cycle stream and one of the modules that leads to the ITIL expert certificate in IT service management.

Enroll for your ITIL Continual Service Improvement course training with our free eLearning training which can be taking anywhere in the world.

Our ITIL Continual Service Improvement exam courses have been accredited by APMG, which is licensed as an Examination Institute for ITIL qualifications by AXELOS.

To enroll, prepare and sit for your ITIL Continual Service Improvement course exam, choose from any of our ITIL Continual Service Improvement course schedule below.

Course Features

check-icon  Course content Accredited by APMG

check-icon  Industry Lowest Price

check-icon  Certification Exams Included

check-icon  Industry Lowest Price

check-icon  Thousands Certified Through Us

check-icon  High Success Rate

check-icon  3 Days Intensive Classroom Training

check-icon  High Quality e-learning Contents

check-icon  World-class instructors

ITIL Continual Service Improvement Practice Questions

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $20

ITIL Continual Service Improvement Online Courses

check-icon  180-day eLearning Access 

check-icon  Exam Practice Questions 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $195

ITIL Continual Service Improvement Course Online Exam

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $405

ITIL Continual Service Improvement Classroom Training

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $799

COURSE TYPE LOCATION DATE DURATION PRICE INFORMATION BOOK COURSE
ITIL® Continual Service Improvement & Exam Manchester 30/03/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam Manchester 18/05/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam Manchester 06/07/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam Manchester 24/08/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam Manchester 12/10/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam Manchester 30/11/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 30/03/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 18/05/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 06/07/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 24/08/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 12/10/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Continual Service Improvement & Exam London 30/11/2017 3 days £799 VIEW LOCATION BUY NOW
See our calendar

ITIL Continual Service Improvement Course


The ITIL Continual Service Improvement course is essential for effectively coordinating and managing the improvement made in IT service management processes and IT services in general. It involves the measurement of the performance of IT organizations and continuous improvement is made to the processes.


Furthermore, the ITIL Continual Service Improvement emphasizes how IT organizations and individuals can systematically review the services and products they deliver in relation to the concepts of service strategy, design, transition and operation stages they have adopted. After the review, it suggests way and how the processes should be organized and carried out. It also guides on the resources and technology that can be used to improve the CSI processes.

However, though the course covers the control of activities and techniques used in the CSI phase, it does not go into deeper details for any of the processes.
The course also explains how businesses and projects can quickly adapt to the changing needs of the end users and also improve their efficiency.


It uses the metrics-driven approach to identify opportunities for improvement and to measure the effect of improvement. It is important that CSI is in play right from the beginning until the end of the project to ensure its effectiveness. Also, employees within an organization or those involved in a particular project should note that identifying opportunities for improvement is their core responsibility.


After making up your mind to take this course, we advise you register with an accredited training center so as to ensure your adequate preparation towards the certification examination. However, you do not need to go far; you can register with us here.


We are the world’s leading training institute in the UK and beyond. With our years of experience, we passionately guide our students through qualitative training towards success.

For more information about us and how to enroll .Click here to enroll for your  Continual Improvement training and exam with us today.

Objectives of ITIL Continual Service Improvement Course

One of the key objective of Continual Service Improvement is to align IT services with changing business needs by identifying and implementing improvements to IT services that support business processes. The purpose is also to ensure effectiveness, efficiency of the enabling ITSM processes associated with delivering services.

Read more

ITIL Continual Service Improvement Course Syllabus

It offers: – Introduction to Continual Service Improvement

  Continual Service Improvement Principles

  Continual Service Improvement Process

  Continual Service Improvement Methods and Techniques

  Organizing for Continual Service Improvement

  Technology Considerations

  Implementing Continual Service Improvement

  Challenges, Critical Success Factors and Risks

  Summary and Directed Studies

Prerequisite for ITIL Continual Service Improvement Course

For candidates eligibility to be trained and examined for this qualification, candidates must have and present the ITIL Foundation Certificate in IT Service Management as documentary evidence to qualify for the training and exam.

Read more

ITIL Continual Service Improvement Target Audience

This certification of ITIL target audience includes:

  Chief Information Officers

  Chief Technology Officers

  Managers

  Supervisory staff

  Team leaders

  Designers

  Business Solution Architects

  Planners

  IT audit managers

  IT consultants

  IT security managers

  ITSM trainers involved in the ongoing management, coordination and integration of strategizing activities within the Service Lifecycle.

Read more

ITIL Continual Service Improvement Course Exam Format

  Multiple choice examination questions

  8 questions

  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. 28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

Becoming ITIL Continual Service Improvement Certified

After introduction to ITIL and its benefits, individuals often ask the steps to follow to becoming ITIL Continual Service Improvement certified. If you are one of such individuals, you have come to the right place. What you are about to read is the step by step process to becoming ITIL Continual Service Improvement certified.

Read more

What You’ll Get from ITIL Continual Service Improvement  Training

The question “what will i get” is frequent among candidates , but no need to worry as  you will be given the following:

Pre-Course

  The ITIL Continual Service Improvement course manual.

  Access to our award winning ITIL Continual Service Improvement eLearning on our online learning portal where you can study at your pace and time.

  Work book, questions and suggested pages to read and mark up in the official ITIL Continual Service Improvement text book.

  On-line access to a trainer for all ITIL related questions.

ITIL Continual Service Improvement Course Sample Video

ITIL Foundation Course

Deji Ariyo

Lead Trainer

Qualifications: B.Sc, MBA [Cranfield], PRINCE2, PMP, ITIL Expert, MSP, MoP, M_o_R, P3O, MoV, PPS, PMD Pro, Certified Facilitator, Six Sigma Certified).

Work Experience: Deji is a result-driven Project Director with over 17 years of delivering value to organizations such as: Murray international Group, BskyB, Vodafone, Charteris Plc, CDA Solutions, ChevronTexaco, Gateway Bank and UACN

He is also an international coach, mentor, consultant and trainer in Change Management, who has driven the skills and expertise in PPM (Portfolio, Programme, Project, Risk and Value Management) and ITSM (IT Service Management and Governance) for over 15 years.

See More ⇒

ITIL-Training is owned by Harrybaker Training and Consulting UK, which is a fully Accredited Training Organisation by APMG International with registration number 10251393.

WE ARE THE BEST/WORLD CLASS STATUS: We are the leading training institute in the UK and beyond. Our professionalism has been proven over the years. So many of our past delegates still thanking us for a job well done.

HIGHLY EXPERIENCED AND ACCREDITED TRAINERS: We have certified ITIL trainers with over 14 years of experience. Our trainers have both field and classroom experience and they are just perfect to equip you for your certifications.

OUR ACCESIBLE LOCATIONS: We are available in all cities of the UK. We can also organize onsite training for your organization.

WORLD CLASS ENGAGEMENT PROCESS: Our training is conducted in a very conducive and learning friendly classroom across the cities of the UK. Our trainers make learning fun and worthwhile.

ACCREDITED COURSES: Our ITIL Foundation course and other courses offered by ITIL Training are accredited by APMG International.

CUSTOMER SATISFACTION: We define success as we being able to meet your needs satisfactorily. We ensure you get the worth of your money, time and more.

RELEVANT PRACTICE TESTS: To ensure you are adequately prepared, we organize practice questions and exams for all our students. We organize the questions using our understanding of how the main exams had been over the years.

IN-TRAINING QUIZZES: We prepare our delegates by organizing quick in-training quizzes even when not expected to familiarize them with what they will expect in the exams.

FREE E-LEARNING (WHERE AVAILABLE): Once you register for our classroom training, we assure you of free manuals to enable you to prepare well. This could also be through our eLearning portal.

HIGH-QUALITY TRAINING MATERIALS: All the materials we use for our training are of high quality and in sync with the APMG and AXELOS standards. We intentionally ensure quality to make our delegates have a great learning experience.

BEST PRICE GUARANTEE: Our prices are very affordable and it accommodates everyone regardless of the size of their income. We are about the most affordable training institute in the UK.

EXAM APPLICATION PROCESS: We help you make the whole process enjoyable. We will also assist you with the exam application process, to ensure you do not make any error or encounter any difficulty during the application process. 
You can click here to see what our past students have to say about us.

What does the ITIL Continual Service Improvement course entail?

The ITIL Continual Service Improvement course is essential for effectively coordinating and managing the improvement made in IT service management processes and IT services in general

What are the prerequisite/criteria required before taking the ITIL Continual Service Improvement course?

The eligibility criteria for this course includes:


  2 credits from the ITIL Foundation certification examination.

  21 contact hours of instruction for the syllabus with an accredited training organization.    

  Two years of work experience in ITSM is recommended

How much does the ITIL Continual Service Improvement course costs?

Our ITIL Continual Service Improvement course is very affordable. Click here to view our price list.

Can I make payments for the ITIL Continual Service Improvement course training online?

Yes, you can make payments online using credit cards or PayPal or make a bank transfer.

Can I get the ITIL Continual Service Improvement course study materials online?

Yes, you can access study materials online through our eLearning portal.

Is this ITIL Continual Service Improvement course accredited?

Yes. Our ITIL Continual Service Improvement course is fully accredited by APMG the licensed education board.

What ITIL version is this?

Our ITIL® courses are based on the 2011 ITIL version

Do I need to fulfill any prerequisite before taking the ITIL Continual Service Improvement course?

Yes, you do need to have taken the ITIL foundation exam and have the certificate.

Can I talk to my instructor before the training?

Yes! We’re always happy to help – just give us a call at +44 161 7060 156 or send a mail to INFO@ITIL-TRAINING.CO.UK

Who is/are the instructors of the ITIL Continual Service Improvement course training?

The ITIL Continual Service Improvement training classes are coordinated by a certified ITIL professional with over 14 years of experience.

How do I enroll for the ITIL Continual Service Improvement course training session?

You can enroll for the ITIL Continual Service Improvement course classroom training by clicking here

What does the course contents/syllabus of the ITIL Continual Service Improvement Course entail?

Our course content/syllabus is designed with strict adherence to the AXELOS syllabus for ITIL. You can view the ITIL Continual Service Improvement course syllabus here.

Can you deliver the ITIL Continual Service Improvement course onsite for my company?

Yes.  Our certified trainers can come to you and deliver this course onsite at your facility.  A number of onsite ITIL Continual Service Improvement training options are available.  Contact us for more information.

What would I get when I enroll for your ITIL Continual Service Improvement course?

When you enrol with ITIL Training, we will provide you our pre-course reading which includes our award winning e-Learning and work book, our course-ware folder, the official Axelos certificates, and refreshments.

Do all your ITIL courses include the ITIL Certification exams?

Yes, our entire ITIL courses includes your ITIL certification exam except when you purchase our e-learning only.

Does enrolling for the course training include the ITIL Continual Service Improvement Exam?

Yes. The exam will be administered onsite on the final day of the course.

Am I allowed to write the ITIL Continual Service Improvement exam again if I fail in the first attempt?

Since inception till date, we have had well over 98% pass rate. We provide the best preparation for the ITIL Continual Service Improvement training and can guarantee that you would pass your ITIL Continual Service Improvement exam on your first attempt. Should you fail or have any reason to retake your ITIL Continual Service Improvement certification exam, we will  offer you all the necessary support to retake your exam at no additional training fee but you will be charged for the exam fee only.

How many credit points can I get when I take the ITIL Continual Service Improvement exam?

Upon successful completion of ITIL Continual Service Improvement exam; delegate will earn (3) three credits point.

If I should cancel my enrollment for the ITIL Continual Service Improvement course will I get a refund?

If you cancel your enrollment, we will surely provide you with a refund after the deduction of all administration fees. Please find out more in our *Refund Policy*.

What certification will I receive after the successful completing of the ITIL Continual Service Improvement course training and exam?

After the successful completion of your ITIL Continual Service Improvement training, you will receive the course completion certificate from itil.training.co.uk and when you successfully pass the ITIL Continual Service Improvement exam, you will receive the certification from the Exam Body (APMG and Axelos).

Does the fee for the training include the ITIL Continual Service Improvement certification exam?

Yes, the ITIL Continual Service Improvement certification exam is included in the course training fee.

Is the ITIL Continual Service Improvement course in your locations a classroom training or online (virtual) class or they a pre-recorded videos?

There are options to suit your need and busy schedule. Our 3 day ITIL Continual Service Improvement training in Manchester, London, Birmingham, Leeds and other cities are classroom based with a certified and experience instructor. Our online/virtual training is an interactive live sessions wherein delegate can discuss and raise concerns during the session.  We can also provide recordings of the sessions to attendees for future references.

How many questions are there in the ITIL Continual Service Improvement certification exam?

ITIL Continual Service Improvement exam consist of 8 questions to be answered in 90 minutes and must score 28/40 (70%) to pass.

When do I get the results of my ITIL Continual Service Improvement exam?

Your ITIL Continual Service Improvement exam can be marked on location after the exam and you will be issued a provisional result. A confirmation of the result will be release by the exam body (APMG-International) immediately the answer sheets have been re-marked at their office. The statement of your result and certificate will be sent to us 7-14 days after your exam date and we would notify you of your results and certificate as soon as we receive them from APMG.

What is the structure of the ITIL Continual Service Improvement Course Exam?

The exam format includes:

  Multiple choice examination questions

  Eight scenario questions

  28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

OTHER ITIL TRAINING COURSES
Browse through our other ITIL Training Courses which you might be of interest to you. 
ITIL Training; Your best global provider.

SUCCESS STORIES FROM OUR CUSTOMERS

icon2  +44 161 7060 156 

ITIL Continual Service Improvement Course  info@itil-training.co.uk 

In need of training for your organisation?

We work directly with Heads of Organisations to tailor our training to their specific needs

Quick Links

Enquiry Form

[ARForms id=100]

Looking for something?

© Harrybaker Training & Consulting Limited UK (2016). All Rights Reserved.

buy doxycycline in us what is correct dosage for cialis propecia 5mg to buy without good high quality low cost viagra 50 mg can i buy cialis over the counter in the uk