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ITIL Foundation Course Scrutinized, Trusted and Accredited

Fully accredited ITIL Foundation training course to ensure we deliver premium quality learning globally…

 

 

ITIL Foundation Course

ITIL Foundation course is the where the ITIL certification journey begins. It offers general information about the concepts, principles, methodologies, and terminology used ITIL.

Enroll for your ITIL Foundation course training with our free eLearning training which can be taking anywhere in the world.

Our ITIL Foundation exam courses have been accredited by APMG, which is licensed as an Examination Institute for ITIL qualifications by AXELOS.

To enroll, prepare and sit for your ITIL  Foundation course exam, choose from any of our ITIL Foundation course schedule below.

Course Features

check-icon  Course content Accredited by APMG

check-icon  Industry Lowest Price

check-icon  Certification Exams Included

check-icon  Industry Lowest Price

check-icon  Thousands Certified Through Us

check-icon  High Success Rate

check-icon  3 Days Intensive Classroom Training

check-icon  High Quality e-learning Contents

check-icon  World-class instructors

ITIL Foundation Practice Questions

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $20

ITIL Foundation Online Courses

check-icon  180-day eLearning Access 

check-icon  Exam Practice Questions 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $100

ITIL Foundation Online Exam

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $345

ITIL Foundation Classroom Training

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $499

COURSE TYPE LOCATION DATE DURATION PRICE INFORMATION BOOK COURSE
ITIL® Foundation & Exam Manchester 06/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 13/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 20/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 27/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 03/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 10/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 17/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam Manchester 24/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 06/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 13/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 20/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 27/03/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 03/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 10/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 17/04/2017 3 days £499 VIEW MORE BUY NOW
ITIL® Foundation & Exam London 24/04/2017 3 days £499 VIEW MORE BUY NOW

See our calendar

Introduction to ITIL Foundation

ITIL Foundation course is the where the ITIL certification journey begins. It offers general information about the concepts, principles, methodologies, and terminology used ITIL.

The ITIL foundation course also intimates participants with the content of the ITIL Service Strategy, Service Design, Service Transitions, Service Operation and Continual Service Improvement books.

The set of people who can take the ITIL foundation course are:

  Professionals who require a general or foundational understanding of the ITIL framework,

  IT personnel who need understanding of how ITIL can be used to enhance IT service management within an organization and

  IT professionals involved in the strategy, design, implementation and delivery of company IT services.

However, the ITIL Foundation course is not limited to those listed above. It can benefit anyone who has an interest in the course.

The ITIL foundation course training lasts for about three days after which participants are required to take the examinations.

Qualification for the ITIL foundation course exam is based on the candidate acceptance of the terms and conditions of the examination institute. This acceptance is done when taking the exams.

Our ITIL foundation course is well designed and structured to give you a great learning experience. We are also concerned about your convenience in becoming ITIL certified.

We are the world leading training institute are we are all out to serve you and get the worth of your money and time. You can enroll for your ITIL foundation course here.

Objectives of ITIL Foundation Course

ITIL Foundation is the most important certificate for IT professionals and employees wishing to know more about IT Service Management.

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ITIL Foundation Course Syllabus

The ITIL foundation syllabus is such that introduces each candidate properly into the world of ITIL.

  Service Strategy – Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management for IT Services, Demand Management.

  Service Design – Design Coordination, Service Catalogue Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management, Supplier Management.

  Service Transition – Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service  Validation & Testing, Change Evaluation, Knowledge Management.

  Service Operation – Event Management, Incident Management, Request Fulfillment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, and Service Desk.

  Continual Service Improvement – Seven-Step Improvement Process

Prerequisite for ITIL Foundation Course

ITIL Foundation is the beginner level which is targeted at accustoming candidates with the basics of ITIL. There are basically no prerequisites for ITIL Foundation. Actually, ITIL Foundations certification is in itself a prerequisite for other level of ITIL certifications.

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ITIL Foundation Target Audience

This is the entry level certification and offers you a basic knowledge of the key elements, concepts and terms used in ITIL.

Target audience

This certification of ITIL target audience includes:

  Those who require a basic understanding of the ITIL framework

  Those who need understanding of how ITIL can be used to enhance IT service management within an organization

  IT professionals or others working within an organization that has adopted and adapted ITIL and who needs to be informed about, or contribute to, ongoing service improvement.

Generally speaking, this certification is open to anyone regardless of industry or organization.

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ITIL Foundation Course Exam Format

  Multiple choice examination questions

  40 questions

  26 marks required to pass (out of 40 available) – 65%

  60 minutes’ duration

  Closed book

Becoming ITIL Foundation Certified

After introduction to ITIL and its benefits, individuals often ask the steps to follow to becoming ITIL certified. If you are one of such individuals, you have come to the right place. What you are about to read is the step by step process to becoming ITIL certified.

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What You’ll Get from ITIL Foundation Training

The question “what will i get” is frequent among candidates , but no need to worry as  you will be given the following:

Pre-Course

 The ITIL Foundation course manual.

 Access to our award winning ITIL Foundation e-learning on our online learning portal where you can study at your pace and time.

 Work book, questions and suggested pages to read and mark up in the official ITIL text book.

 On-line access to a trainer for all ITIL related questions.

ITIL-Training is owned by Harrybaker Training and Consulting UK, which is a fully Accredited Training Organisation by APMG International with registration number 10251393.

WE ARE THE BEST/WORLD CLASS STATUS: We are the leading training institute in the UK and beyond. Our professionalism has been proven over the years. So many of our past delegates still thanking us for a job well done.

HIGHLY EXPERIENCED AND ACCREDITED TRAINERS: We have certified ITIL trainers with over 14 years of experience. Our trainers have both field and classroom experience and they are just perfect to equip you for your certifications.

OUR ACCESIBLE LOCATIONS: We are available in all cities of the UK. We can also organize onsite training for your organization.

WORLD CLASS ENGAGEMENT PROCESS: Our training is conducted in a very conducive and learning friendly classroom across the cities of the UK. Our trainers make learning fun and worthwhile.

ACCREDITED COURSES: Our ITIL Foundation course and other courses offered by ITIL Training are accredited by APMG International.

CUSTOMER SATISFACTION: We define success as we being able to meet your needs satisfactorily. We ensure you get the worth of your money, time and more.

RELEVANT PRACTICE TESTS: To ensure you are adequately prepared, we organize practice questions and exams for all our students. We organize the questions using our understanding of how the main exams had been over the years.

IN-TRAINING QUIZZES: We prepare our delegates by organizing quick in-training quizzes even when not expected to familiarize them with what they will expect in the exams.

FREE E-LEARNING (WHERE AVAILABLE): Once you register for our classroom training, we assure you of free manuals to enable you to prepare well. This could also be through our eLearning portal.

HIGH-QUALITY TRAINING MATERIALS: All the materials we use for our training are of high quality and in sync with the APMG and AXELOS standards. We intentionally ensure quality to make our delegates have a great learning experience.

BEST PRICE GUARANTEE: Our prices are very affordable and it accommodates everyone regardless of the size of their income. We are about the most affordable training institute in the UK.

EXAM APPLICATION PROCESS: We help you make the whole process enjoyable. We will also assist you with the exam application process, to ensure you do not make any error or encounter any difficulty during the application process. 
You can click here to see what our past students have to say about us.

ITIL Foundation Course

Deji Ariyo

Lead Trainer

Qualifications: B.Sc, MBA [Cranfield], PRINCE2, PMP, ITIL Expert, MSP, MoP, M_o_R, P3O, MoV, PPS, PMD Pro, Certified Facilitator, Six Sigma Certified).

Work Experience: Deji is a result-driven Project Director with over 17 years of delivering value to organizations such as: Murray international Group, BskyB, Vodafone, Charteris Plc, CDA Solutions, ChevronTexaco, Gateway Bank and UACN

He is also an international coach, mentor, consultant and trainer in Change Management, who has driven the skills and expertise in PPM (Portfolio, Programme, Project, Risk and Value Management) and ITSM (IT Service Management and Governance) for over 15 years.

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Is this ITIL foundation course accredited?

Yes. All our ITIL foundation courses are fully accredited by APMG the licensed education board.

What ITIL version is this?

Our ITIL® courses are based on the 2011 ITIL version

Do I need to fulfill any prerequisite before taking the ITIL foundation course?

No, you do not need to fulfill any prerequisite before taking the ITIL foundation course.

Who conducts the training?

We have fully accredited instructors with vast years of experience using the ITIL® framework

Can I talk to my instructor before the training?

Yes! We’re always happy to help – just give us a call at +44 161 7060 156 or send a mail to INFO@ITIL-TRAINING.CO.UK

Who conducts the ITIL foundation course training?

The ITIL training classes are conducted by a certified ITIL professional with over 14 years of experience.

What is the syllabus for the ITIL Foundation Course?

You can view the course syllabus here.

How do I enroll for the ITIL foundation course classroom training session?

You can enroll for the ITIL foundation course classroom training by clicking here

Can you deliver the ITIL foundation course onsite for my company?

Yes.  Our certified trainers can come to you and deliver this course onsite at your facility.  A number of onsite ITIL training options are available.  Contact us for more information.

Do I need a background in IT in order to take the ITIL foundation course?

No, you do not need to have any IT background before taking this course. Some knowledge of IT can be of help, but it is not a requirement for the course.

What would I get when I enrol for your ITIL course?

When you enrol with ITIL Training, we will provide you our pre-course reading which includes our award winning e-Learning and work book, our courseware folder, the official Axelos certificates, and refreshments

Do all your ITIL courses include the ITIL certification exams?

Yes, our entire ITIL courses includes your ITIL® certification exam except when you purchase our e-learning only.and refreshments

Does enrolling for the course training include the ITIL Foundations Exam?

Yes. The exam will be administered onsite on the final day of the course.

Am I allowed to write the ITIL foundation exam again if I fail in the first attempt?

Since inception till date, we have had well over 98% pass rate. We provide the best preparation for ITIL foundation training and can guarantee that you would pass your ITIL foundation exam on your first attempt. Should you fail or have any reason to retake your ITIL Foundation certification exam, we will  offer you all the necessary support to retake your exam at no additional training fee but you will be charged for the exam fee only.

Are there any prerequisite for the ITIL® foundation course and examination?

There are no pre-requisites for the ITIL foundation exam.

How many credit points can I get when I take the ITIL foundation exam?

Upon successful completion of ITIL Foundation exam; delegate will earn two credits point.

What certification will I receive after the successful completing of the ITIL foundation course training and exam?

After the successful completion of your ITIL foundation training, you will receive the course completion certificate from itil.training.co.uk and when you successfully pass the ITIL foundation exam, you will receive the certification from the Exam Body (APMG and Axelos).

Does the fee include the ITIL foundation certification exam?

Yes, the ITIL Foundation certification exam is included in the course fee

Is the ITIL foundation course in your locations a classroom training or online (virtual) class or they a pre-recorded videos?

There are options to suit your need and busy schedule. Our 3 day ITIL foundation training in Manchester, London, Birmingham and Leeds are classroom based with a certified and experience instructor. Our online/virtual training is an interactive live sessions wherein delegate can discuss and raise concerns during the session.  We can also provide recordings of the sessions to attendees for future references.

If I should cancel my enrolment for the ITIL foundation course will I get a refund?

If you cancel your enrollment, we will surely provide you with a refund after the deduction of all administration fees. Please find out more in our *Refund Policy*.

How long is the ITIL foundation certificate valid for?

ITIL foundation certificate is not valid for a defined period and does not expire

When do I get the results of my ITIL foundation exam?

Your ITIL foundation exam can be marked on location after the exam and you will be issued a provisional result. A confirmation of the result will be release by the exam body (APMG-International) immediately the answer sheets have been re-marked at their office. The statement of your result and certificate will be sent to us 7-14 days after your exam date and we would notify you of your results and certificate as soon as we receive them from APMG

How many questions are there in the ITIL® Foundation certification exam?

ITIL Foundation exam consist of 40 questions to be answered in 60 minutes and must score 26/40 (65%) to pass.

What is the difference between ITIL v3 and ITIL 2011?

ITIL 2011 is the most current iteration of the ITIL core publications.  The ITIL books replaced ITIL v3, originallly published in 2007. For this reason, the two versions are sometimes referred to as “ITILv3:2007” and “ITIL v3:2011”, respectively.  The ITIL 2011 books did not introduce any NEW content, but instead improved on the existing content (more consistency across the library, better examples, additional process flows and diagrams).  ITIL 2011 is the only version of the ITIL Foundations Exam that is currently available.

I have an ITIL v3 Foundations certification from the 2007 edition. Do I need to update my certification to the current version?

No.  ITIL v3 certifications from both the 2007 and 2011 editions are functionally the same, and do not need to be updated

OTHER ITIL TRAINING COURSES
Browse through our other ITIL Training Courses which you might be of interest to you. 
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