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ITIL Planning Protection and Optimization Course Scrutinized, Trusted and Accredited

Fully accredited ITIL Planning Protection and Optimization course training to ensure we deliver premium quality learning globally…

ITIL Planning Protection and Optimization

ITIL Planning Protection and Optimization course is a free standing qualification but it is also part of the ITIL intermediate capability stream and one of the modules that leads to the ITIL expert certificate in IT service management.

Enroll for your ITIL Planning Protection and Optimization course training with our free e Learning training which can be taking anywhere in the world.

Our ITIL Planning Protection and Optimization exam courses have been accredited by APMG, which is licensed as an Examination Institute for ITIL qualifications by AXELOS.

To enroll, prepare and sit for your ITIL Planning Protection and Optimization course exam, choose from any of our ITIL Planning Protection and Optimization course schedule below.

Course Features

check-icon  Course content Accredited by APMG

check-icon  Quality Training Materials

check-icon  Certification Exams Included

check-icon  Industry Lowest Price

check-icon  Thousands Certified Through Us

check-icon  High Success Rate

check-icon  3 Days Intensive Classroom Training

check-icon  High Quality e-learning Contents

check-icon  World-class instructors

ITIL Planning Protection and Optimization Practice Questions

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $20

ITIL Planning Protection and Optimization Course   Onlinewww

check-icon  180-day eLearning Access 

check-icon  Exam Practice Questions 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $195

ITIL Planning Protection and Optimization Course Online Exam

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $405

ITIL Planning Protection and Optimization Classroom Training

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $799

Manchester
Call us on +44 161 7060 156 to discuss availability in this region.

London
Call us on +44 161 7060 156 to discuss availability in this region.

Leeds
Call us on +44 161 7060 156 to discuss availability in this region.

Birmingham
Call us on +44 161 7060 156 to discuss availability in this region.

ITIL Planning Protection and Optimization (PPO) Course


The Planning Protection and Optimization (PPO) course is one of the ITIL Service Capability module. It focuses on applying the Planning Protection and Optimization (PPO) practices to IT service continuity, information security and demand management.


The syllabus of the Planning Protection and Optimization (PPO) course is drawn mainly from the guides in the ITIL service design publications. The course provides a balanced knowledge on the best ITIL practices.  It empowers students with the knowledge of creating a reliable service design and also the challenges, risks and success element involved in the ITIL processes and roles.


The course is particularly structured to enable individuals and organizations have a first-hand understanding of the ITIL service design processes. It also ensures that the latest improvement and updates in services, service management systems and tools are properly designed to meet users’ specification. It also ensures that the new design should be well suited that it will require little or no change once introduced.


The Planning Protection and Optimization (PPO) course allows for hands-on practical exercises to enable students to have the complete grasp of the ITIL processes in its entirety. The practical exercises are led by an experienced certified instructor who is poised with the obvious responsibility of carrying every student along and ensure the course is well understood.


The understanding of the course is geared towards enabling the students to have the knowledge of ITIL processes in relation to the following:

  Capacity Management

  Availability Management

  IT Service Continuity Management

  Information Security Management

  Demand Security Management

If you have decided to take this course, we are here to help. We are the leading training institute in the UK and our services are also requested in many countries of the world. We are the best because our trainers and training facilities are structured to make learning fun and eventful.

See what our past students have to say here. Studying for ITIL Planning Protection and Optimization (PPO) course can only be a great experience if you study with us. You can know more about us and also begin your registration process here.

Objectives of ITIL Planning Protection and Optimization (PPO) Course

The Planning Protection and Optimization (PPO) module focuses on the practical application of PPO practices in order enable availability, capacity, information security, IT service continuity,  and demand management.

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ITIL Planning Protection and Optimization (PPO) Course Syllabus

It offers: –       Introduction to Planning Protection and Optimization (PPO)

  Capacity Management

  Availability Management

  IT Service Continuity Management (ITSCM) Management

  Information Security Management

  Demand Management

  Planning, Protection and Optimization Roles and Responsibilities

  Technology and Implementation Considerations

Prerequisite for ITIL Planning Protection and Optimization (PPO) Course

For candidates eligibility to be trained and examined for this qualification, candidates must have and present the ITIL Foundation Certificate in IT Service Management as documentary evidence to qualify for the training and exam.

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ITIL Planning Protection and Optimization (PPO) Target Audience

This certification of ITIL target audience includes:

  Chief Information Officers

  Senior IT managers

  IT Managers

  Supervisors

  IT professionals

  IT operations practitioners

  IT development practitioners

  Individuals who require a business and management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization

  Individuals seeking the ITIL Expert in IT Service Management certificate, for which this qualification is the final mandatory module

  Individuals seeking progress towards the ITIL Master in IT Service Management, for which the ITIL Expert in IT Service Management certificate is a prerequisite

Read more

ITIL Planning Protection and Optimization (PPO) Course Exam Format

  Multiple choice examination questions

  8 questions

  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. 28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

Becoming ITIL Planning Protection and Optimization (PPO) Certified

After introduction to ITIL and its benefits, individuals often ask the steps to follow to becoming ITIL Planning Protection and Optimization certified. If you are one of such individuals, you have come to the right place. What you are about to read is the step by step process to becoming Planning Protection and Optimization certified.

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What you’ll get from ITIL Planning Protection and Optimization (PPO) Training

The question “what will i get” is frequent among candidates , but no need to worry as  you will be given the following:

Pre-Course

  The ITIL Planning Protection and Optimization course manual.

  Access to our award winning ITIL Planning Protection and Optimization e Learning on our online learning portal where you can study at your pace and time.

  Work book, questions and suggested pages to read and mark up in the official ITIL Planning Protection and Optimization text book.

  On-line access to a trainer for all ITIL related questions.

ITIL Planning Protection and Optimization Course Sample Video

ITIL Foundation Course

Deji Ariyo

Lead Trainer

Qualifications: B.Sc, MBA [Cranfield], PRINCE2, PMP, ITIL Expert, MSP, MoP, M_o_R, P3O, MoV, PPS, PMD Pro, Certified Facilitator, Six Sigma Certified).

Work Experience: Deji is a result-driven Project Director with over 17 years of delivering value to organizations such as: Murray international Group, BskyB, Vodafone, Charteris Plc, CDA Solutions, ChevronTexaco, Gateway Bank and UACN

He is also an international coach, mentor, consultant and trainer in Change Management, who has driven the skills and expertise in PPM (Portfolio, Programme, Project, Risk and Value Management) and ITSM (IT Service Management and Governance) for over 15 years.

See More ⇒

ITIL-Training is owned by Harrybaker Training and Consulting UK, which is a fully Accredited Training Organisation by APMG International with registration number 10251393.

WE ARE THE BEST/WORLD CLASS STATUS: We are the leading training institute in the UK and beyond. Our professionalism has been proven over the years. So many of our past delegates still thanking us for a job well done.

HIGHLY EXPERIENCED AND ACCREDITED TRAINERS: We have certified ITIL trainers with over 14 years of experience. Our trainers have both field and classroom experience and they are just perfect to equip you for your certifications.

OUR ACCESIBLE LOCATIONS: We are available in all cities of the UK. We can also organize onsite training for your organization.

WORLD CLASS ENGAGEMENT PROCESS: Our training is conducted in a very conducive and learning friendly classroom across the cities of the UK. Our trainers make learning fun and worthwhile.

ACCREDITED COURSES: Our ITIL Foundation course and other courses offered by ITIL Training are accredited by APMG International.

CUSTOMER SATISFACTION: We define success as we being able to meet your needs satisfactorily. We ensure you get the worth of your money, time and more.

RELEVANT PRACTICE TESTS: To ensure you are adequately prepared, we organize practice questions and exams for all our students. We organize the questions using our understanding of how the main exams had been over the years.

IN-TRAINING QUIZZES: We prepare our delegates by organizing quick in-training quizzes even when not expected to familiarize them with what they will expect in the exams.

FREE E-LEARNING (WHERE AVAILABLE): Once you register for our classroom training, we assure you of free manuals to enable you to prepare well. This could also be through our eLearning portal.

HIGH-QUALITY TRAINING MATERIALS: All the materials we use for our training are of high quality and in sync with the APMG and AXELOS standards. We intentionally ensure quality to make our delegates have a great learning experience.

BEST PRICE GUARANTEE: Our prices are very affordable and it accommodates everyone regardless of the size of their income. We are about the most affordable training institute in the UK.

EXAM APPLICATION PROCESS: We help you make the whole process enjoyable. We will also assist you with the exam application process, to ensure you do not make any error or encounter any difficulty during the application process. 
You can click here to see what our past students have to say about us.

What are the prerequisite/criteria required before taking the ITIL Planning Protection and Optimization course?

The eligibility criteria for this course includes:


  2 credits from the ITIL Foundation certification examination.

  21 contact hours of instruction for the syllabus with an accredited training organization.    

  Two years of work experience in ITSM is recommended

How much does the ITIL Planning Protection and Optimization course costs?

Our ITIL Planning Protection and Optimization course is very affordable. Click here to view our price list.

Can I make payments for the ITIL Planning Protection and Optimization course training online?

Yes, you can make payments online using credit cards or PayPal or make a bank transfer.

Can I get the ITIL Planning Protection and Optimization course study materials online?

Yes, you can access study materials online through our eLearning portal.

Is this ITIL Planning Protection and Optimization course accredited?

Yes. Our ITIL Planning Protection and Optimization course is fully accredited by APMG the licensed education board.

What ITIL version is this?

Our ITIL® courses are based on the 2011 ITIL version

Do I need to fulfill any prerequisite before taking the ITIL Planning Protection and Optimization course?

Yes, you do need to have taken the ITIL foundation exam and have the certificate.

Can I talk to my instructor before the training?

Yes! We’re always happy to help – just give us a call at +44 161 7060 156 or send a mail to INFO@ITIL-TRAINING.CO.UK

Who is/are the instructors of the ITIL Planning Protection and Optimization course training?

The ITIL Planning Protection and Optimization training classes are coordinated by a certified ITIL professional with over 14 years of experience.

How do I enroll for the ITIL Planning Protection and Optimization course training session?

You can enroll for the ITIL Planning Protection and Optimization course classroom training by clicking here

What does the course contents/syllabus of the ITIL Planning Protection and Optimization Course entail?

Our course content/syllabus is designed with strict adherence to the AXELOS syllabus for ITIL. You can view the ITIL Planning Protection and Optimization course syllabus here.

Can you deliver the ITIL Planning Protection and Optimization course onsite for my company?

Yes.  Our certified trainers can come to you and deliver this course onsite at your facility.  A number of onsite ITIL Planning Protection and Optimization training options are available.  Contact us for more information.

What would I get when I enroll for your ITIL Planning Protection and Optimization course?

When you enroll with ITIL Training, we will provide you our pre-course reading which includes our award winning e-Learning and work book, our course-ware folder, the official Axelos certificates, and refreshments.

Do all your ITIL courses include the ITIL Certification exams?

Yes, our entire ITIL courses includes your ITIL certification exam except when you purchase our e-learning only.

Does enrolling for the course training include the ITIL Planning Protection and Optimization Exam?

Yes. The exam will be administered onsite on the final day of the course.

Am I allowed to write the ITIL Planning Protection and Optimization exam again if I fail in the first attempt?

Since inception till date, we have had well over 98% pass rate. We provide the best preparation for the ITIL Planning Protection and Optimization training and can guarantee that you would pass your ITIL Planning Protection and Optimization exam on your first attempt. Should you fail or have any reason to retake your ITIL Planning Protection and Optimization certification exam, we will  offer you all the necessary support to retake your exam at no additional training fee but you will be charged for the exam fee only.

How many credit points can I get when I take the ITIL Planning Protection and Optimization exam?

Upon successful completion of ITIL Planning Protection and Optimization exam; delegate will earn (4) four credits point.

If I should cancel my enrolment for the ITIL Planning Protection and Optimization course will I get a refund?

If you cancel your enrollment, we will surely provide you with a refund after the deduction of all administration fees. Please find out more in our *Refund Policy*.

What certification will I receive after the successful completing of the ITIL Planning Protection and Optimization course training and exam?

After the successful completion of your ITIL Planning Protection and Optimization training, you will receive the course completion certificate from itil.training.co.uk and when you successfully pass the ITIL Planning Protection and Optimization exam, you will receive the certification from the Exam Body (APMG and Axelos).

Does the fee for the training include the ITIL Planning Protection and Optimization certification exam?

Yes, the ITIL Planning Protection and Optimization certification exam is included in the course training fee.

Is the ITIL Planning Protection and Optimization course in your locations a classroom training or online (virtual) class or they a pre-recorded videos?

There are options to suit your need and busy schedule. Our 3 day ITIL Planning Protection and Optimization training in Manchester, London, Birmingham, Leeds and other cities are classroom based with a certified and experience instructor. Our online/virtual training is an interactive live sessions wherein delegate can discuss and raise concerns during the session.  We can also provide recordings of the sessions to attendees for future references.

How many questions are there in the ITIL Planning Protection and Optimization certification exam?

ITIL Planning Protection and Optimization exam consist of 8 questions to be answered in 90 minutes and must score 28/40 (70%) to pass.

When do I get the results of my ITIL Planning Protection and Optimization exam?

Your ITIL Planning Protection and Optimization exam can be marked on location after the exam and you will be issued a provisional result. A confirmation of the result will be release by the exam body (APMG-International) immediately the answer sheets have been re-marked at their office. The statement of your result and certificate will be sent to us 7-14 days after your exam date and we would notify you of your results and certificate as soon as we receive them from APMG.

What is the structure of the ITIL Planning Protection and Optimization Course Exam?

The exam format includes:

  Multiple choice examination questions

  Eight scenario questions

  28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

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