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ITIL Service Design Course Scrutinized, Trusted and Accredited

Fully accredited ITIL Service Design course training to ensure we deliver premium quality learning globally…

 

 

ITIL Service Design Course

ITIL Service Design course is a free standing qualification but it is also part of the ITIL intermediate life-cycle stream and one of the modules that leads to the ITIL expert certificate in IT service management.

Enroll for your ITIL Service Design course training with our free eLearning training which can be taking anywhere in the world.

Our ITIL Service Design exam courses have been accredited by APMG, which is licensed as an Examination Institute for ITIL qualifications by AXELOS.

To enroll, prepare and sit for your ITIL Service Design course exam, choose from any of our ITIL Service Design course schedule below.

Course Features

check-icon  Course content Accredited by APMG

check-icon  Industry Lowest Price

check-icon  Certification Exams Included

check-icon  Industry Lowest Price

check-icon  Thousands Certified Through Us

check-icon  High Success Rate

check-icon  3 Days Intensive Classroom Training

check-icon  High Quality e-learning Contents

check-icon  World-class instructors

ITIL Service Design Practice Questions

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $20

ITIL Service Design Online Courses

check-icon  180-day eLearning Access 

check-icon  Exam Practice Questions 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $195

ITIL Service Design Online Exam

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $405

ITIL Service Design Classroom Training

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $799

COURSE TYPE LOCATION DATE DURATION PRICE INFORMATION BOOK COURSE
ITIL® Service Design & Exam Manchester 09/03/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam Manchester 27/04/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam Manchester 15/06/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam Manchester 03/08/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam Manchester 21/09/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam Manchester 09/11/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 09/03/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 27/04/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 15/06/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 03/08/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 21/09/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Design & Exam London 09/11/2017 3 days £799 VIEW LOCATION BUY NOW

See our calendar

The ITIL Service Design course provides a blueprint for the services rendered by an organization. As the name suggests the ITIL Service Design courses teaches how to design services, not only the design of new services but also the creating changes to already existing ones.

ITIL Service Design course is a knowledge booster for service providers on how to acquire and develop design capabilities for service management.

Individuals that take the ITIL Service Design course are empowered to be a great asset to their various organizations offering IT services. However, organizations that allow their employees take the course have a better chance of designing a service to meet customer needs and specifications.

The brief about the ITIL Service Design course is not complete without the major aspects it covers. The aspects are:

  Designing the service solution

  Management information systems and tools

  Technology

  Processes

  Measurements and metrics

We are one of the most sought after training institute in the UK and beyond. With several years of experience, we have helped students who are making tremendous changes in their organizations today, gain deep knowledge of the ITIL Service Design course. Our classrooms are perfectly designed for your comfort to ensure you have a great learning experience. We are also known for our very affordable prices for ITIL Service Design course training and exams.
Click here to enroll for your Service Design training and exam with us today.

Objectives of ITIL Service Design Course

ITIL Service Design is to ensure that all new or changed services are designed to meet the changing requirements of the business. Service design is the stage in the lifecycle that turns a new requirement from Service Strategy into a design to realize business objectives.

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Key Activities within the ITIL Service Design phase

  Planning and coordination of design activities

  Ensuring consistent designs of services

  Service management information systems

  Architectures

  Production of service design packages (SDPs)

  Management of interfaces

  Improvement of service design activities and processes

ITIL Service Design Course Syllabus

The ITIL Service Design syllabus is such that introduces each candidate properly into the world of ITIL.

  Service Design Principles

  Service Design Processes

  Service Design Technology Related Activities

  Organizing for Service Design

  Technology considerations

  Implementation and Improvement of Service Design

  Challenges, critical success factors and risks

  Summary and Directed Studies

Prerequisite for ITIL Service Design Course

For candidates eligibility to be trained and examined for this qualification, candidates must have and present the ITIL Foundation Certificate in IT Service Management as documentary evidence to qualify for the training and exam.

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ITIL Service Design Target Audience

This certification of ITIL target audience includes:

  Chief Information Officers

  Chief Technology Officers

  Managers

  Supervisory staff

  Team leaders

  Designers

  Business Solution Architects

  Planners

  IT audit managers

  IT consultants

  IT security managers

  ITSM trainers involved in the ongoing management, coordination and integration of strategizing activities within the Service Lifecycle.

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ITIL Service Design Course Exam Format

  Multiple choice examination questions

  8 questions

  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. 28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

Becoming ITIL Service Design Certified

After introduction to ITIL and its benefits, individuals often ask the steps to follow to becoming ITIL Service Design certified. If you are one of such individuals, you have come to the right place. What you are about to read is the step by step process to becoming ITIL Service Design certified.

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What You’ll Get from ITIL Service Design Training

The question “what will i get” is frequent among candidates , but no need to worry as  you will be given the following:

Pre-Course

  The ITIL Service Design course manual.

  Access to our award winning ITIL Service Design e-learning on our online learning portal where you can study at your pace and time.

  Work book, questions and suggested pages to read and mark up in the official ITIL Service Design text book.

  On-line access to a trainer for all ITIL related questions.

ITIL Foundation Course

Deji Ariyo

Lead Trainer

Qualifications: B.Sc, MBA [Cranfield], PRINCE2, PMP, ITIL Expert, MSP, MoP, M_o_R, P3O, MoV, PPS, PMD Pro, Certified Facilitator, Six Sigma Certified).

Work Experience: Deji is a result-driven Project Director with over 17 years of delivering value to organizations such as: Murray international Group, BskyB, Vodafone, Charteris Plc, CDA Solutions, ChevronTexaco, Gateway Bank and UACN

He is also an international coach, mentor, consultant and trainer in Change Management, who has driven the skills and expertise in PPM (Portfolio, Programme, Project, Risk and Value Management) and ITSM (IT Service Management and Governance) for over 15 years.

See More ⇒

ITIL-Training is owned by Harrybaker Training and Consulting UK, which is a fully Accredited Training Organisation by APMG International with registration number 10251393.

WE ARE THE BEST/WORLD CLASS STATUS: We are the leading training institute in the UK and beyond. Our professionalism has been proven over the years. So many of our past delegates still thanking us for a job well done.

HIGHLY EXPERIENCED AND ACCREDITED TRAINERS: We have certified ITIL trainers with over 14 years of experience. Our trainers have both field and classroom experience and they are just perfect to equip you for your certifications.

OUR ACCESIBLE LOCATIONS: We are available in all cities of the UK. We can also organize onsite training for your organization.

WORLD CLASS ENGAGEMENT PROCESS: Our training is conducted in a very conducive and learning friendly classroom across the cities of the UK. Our trainers make learning fun and worthwhile.

ACCREDITED COURSES: Our ITIL Foundation course and other courses offered by ITIL Training are accredited by APMG International.

CUSTOMER SATISFACTION: We define success as we being able to meet your needs satisfactorily. We ensure you get the worth of your money, time and more.

RELEVANT PRACTICE TESTS: To ensure you are adequately prepared, we organize practice questions and exams for all our students. We organize the questions using our understanding of how the main exams had been over the years.

IN-TRAINING QUIZZES: We prepare our delegates by organizing quick in-training quizzes even when not expected to familiarize them with what they will expect in the exams.

FREE E-LEARNING (WHERE AVAILABLE): Once you register for our classroom training, we assure you of free manuals to enable you to prepare well. This could also be through our eLearning portal.

HIGH-QUALITY TRAINING MATERIALS: All the materials we use for our training are of high quality and in sync with the APMG and AXELOS standards. We intentionally ensure quality to make our delegates have a great learning experience.

BEST PRICE GUARANTEE: Our prices are very affordable and it accommodates everyone regardless of the size of their income. We are about the most affordable training institute in the UK.

EXAM APPLICATION PROCESS: We help you make the whole process enjoyable. We will also assist you with the exam application process, to ensure you do not make any error or encounter any difficulty during the application process. 
You can click here to see what our past students have to say about us.

What are the prerequisite/criteria required before taking the ITIL Service Design course?

The eligibility criteria for this course includes:


  2 credits from the ITIL Foundation certification examination.

  21 contact hours of instruction for the syllabus with an accredited training organization.    

  Two years of work experience in ITSM is recommended

How much does the ITIL Service Design course costs?

Our ITIL Service Design course is very affordable. Click here to view our price list.

Can I make payments for the ITIL Service Design course training online?

Yes, you can make payments online using credit cards or PayPal or make a bank transfer.

Can I get the ITIL Service Design course study materials online?

Yes, you can access study materials online through our eLearning portal.

Is this ITIL Service Design course accredited?

Yes. Our ITIL Service Design course is fully accredited by APMG the licensed education board.

What ITIL version is this?

Our ITIL® courses are based on the 2011 ITIL version

Do I need to fulfill any prerequisite before taking the ITIL Service Design course?

Yes, you do need to have taken the ITIL foundation exam and have the certificate.

Can I talk to my instructor before the training?

Yes! We’re always happy to help – just give us a call at +44 161 7060 156 or send a mail to INFO@ITIL-TRAINING.CO.UK

Who conducts the training?

We have fully accredited instructors with vast years of experience using the ITIL® framework

How do I enroll for the ITIL Service Design course training session?

You can enroll for the ITIL Service Design course classroom training by clicking here

What is the syllabus for the ITIL Service Design Course?

You can view the course syllabus here.

Can you deliver the ITIL Service Design course onsite for my company?

Yes.  Our certified trainers can come to you and deliver this course onsite at your facility.  A number of onsite ITIL training options are available.  Contact us for more information.

What would I get when I enroll for your ITIL Service Design course?

When you enrol with ITIL Training, we will provide you our pre-course reading which includes our award winning e-Learning and work book, our courseware folder, the official Axelos certificates, and refreshments.

Do all your ITIL courses include the ITIL certification exams?

Yes, our entire ITIL courses includes your ITIL® certification exam except when you purchase our e-learning only.

Does enrolling for the course training include the ITIL Service Design Exam?

Yes. The exam will be administered onsite on the final day of the course.

Am I allowed to write the ITIL Service Design exam again if I fail in the first attempt?

Since inception till date, we have had well over 98% pass rate. We provide the best preparation for the ITIL Service Design training and can guarantee that you would pass your ITIL Service Design exam on your first attempt. Should you fail or have any reason to retake your ITIL Service Design certification exam, we will  offer you all the necessary support to retake your exam at no additional training fee but you will be charged for the exam fee only.

How many credit points can I get when I take the ITIL Service Design exam?

Upon successful completion of ITIL Service Design exam; delegate will earn three credits point.

If I should cancel my enrolment for the ITIL Service Design course will I get a refund?

If you cancel your enrollment, we will surely provide you with a refund after the deduction of all administration fees. Please find out more in our *Refund Policy*.

What certification will I receive after the successful completing of the ITIL Service Design course training and exam?

After the successful completion of your ITIL Service Design training, you will receive the course completion certificate from itil.training.co.uk and when you successfully pass the ITIL Service Design exam, you will receive the certification from the Exam Body (APMG and Axelos).

Does the fee for the training include the ITIL Service Design certification exam?

Yes, the ITIL Service Design certification exam is included in the course training fee.

Is the ITIL Service Design course in your locations a classroom training or online (virtual) class or they a pre-recorded videos?

There are options to suit your need and busy schedule. Our 3 day ITIL Service Design training in Manchester, London, Birmingham, Leeds and other cities are classroom based with a certified and experience instructor. Our online/virtual training is an interactive live sessions wherein delegate can discuss and raise concerns during the session.  We can also provide recordings of the sessions to attendees for future references.

How many questions are there in the ITIL Service Design certification exam?

ITIL Service Design exam consist of 8 questions to be answered in 90 minutes and must score 28/40 (70%) to pass.

When do I get the results of my ITIL Service Design exam?

Your ITIL Service Design exam can be marked on location after the exam and you will be issued a provisional result. A confirmation of the result will be release by the exam body (APMG-International) immediately the answer sheets have been re-marked at their office. The statement of your result and certificate will be sent to us 7-14 days after your exam date and we would notify you of your results and certificate as soon as we receive them from APMG.

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Browse through our other ITIL Training Courses which you might be of interest to you. 
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