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ITIL Service Offerings and Agreement Scrutinized, Trusted and Accredited

Fully accredited ITIL Service Offerings and Agreement course training to ensure we deliver premium quality learning globally…

 

ITIL Service Offerings and Agreement

ITIL Service Offerings and Agreement course is a free standing qualification but it is also part of the ITIL intermediate capability stream and one of the modules that leads to the ITIL expert certificate in IT service management.

Enroll for your ITIL Service Offerings and Agreement course training with our free eLearning training which can be taking anywhere in the world.

Our ITIL Service Offerings and Agreement exam courses have been accredited by APMG, which is licensed as an Examination Institute for ITIL qualifications by AXELOS.

To enroll, prepare and sit for your ITIL Service Offerings and Agreement course exam, choose from any of our ITIL Service Offerings and Agreement course schedule below.

Course Features

check-icon  Course content Accredited by APMG

check-icon  Quality Training Materials

check-icon  Certification Exams Included

check-icon  Industry Lowest Price

check-icon  Thousands Certified Through Us

check-icon  High Success Rate

check-icon  3 Days Intensive Classroom Training

check-icon  High Quality e-learning Contents

check-icon  World-class instructors

ITIL Service Offerings and Agreement Practice Questions

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $20

ITIL Service Offerings and Agreement Online Course

check-icon  180-day eLearning Access 

check-icon  Exam Practice Questions 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $195

ITIL Service Offerings and Agreement Course Online Exam

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

From only $405

ITIL Service Offerings and Agreement Classroom Training

check-icon  180-day access 

check-icon  Fully Accredited resources 

check-icon  Hundreds of question included 

check-icon  Likely Exam Questions 

check-icon  Feedback Available

check-icon  Overall Performance Report 

For only $799

COURSE TYPE LOCATION DATE DURATION PRICE INFORMATION BOOK COURSE
ITIL® Service Offerings and Agreement & Exam Manchester 13/04/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam Manchester 01/06/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam Manchester 20/07/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam Manchester 07/09/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam Manchester 26/10/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam Manchester 14/12/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 13/04/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 01/06/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 20/07/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 07/09/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 26/10/2017 3 days £799 VIEW LOCATION BUY NOW
ITIL® Service Offerings and Agreement & Exam London 14/12/2017 3 days £799 VIEW LOCATION BUY NOW
See our calendar

ITIL Service Offerings and Agreement (SOA) Course

The Service Offerings and Agreement (SOA) course is another one of the ITIL Service Capability stream offers. It focuses on applying the Service Offerings and Agreement practices to service and financial management.


The syllabus of the Service Offerings and Agreement course is drawn mainly from the guidelines in the ITIL Service Strategy and Service Design publications. This course teaches its students the various processes involved across the service life-cycle and also exposes to the major roles and responsibilities. It evaluates the challenges, risks and the success involved in service management.


The course is also structured to empower individuals and enable organizations to understand and effectively apply the five stages of the ITIL Service lifecycle. Furthermore, it also guides organizations on how Service offerings can be adopted to improve both the user and the organization needs.

In other words, the Service Offerings and Agreement course enables individuals to master the key ITIL processes useful in structuring service offerings and agreement appropriate to an organization.
In summary, the Service Offerings and Agreement course exposes candidates to the various ITIL concepts and processes according to the following:

  Strategy Management for IT Services

  Business Relationship Management

  Financial Management

  Demand Management

  Service Portfolio Management

  Service Catalogue Management

  Service Level Management

  Supplier Management 

  
If you have decided to take this course, we are here to help. We are the leading training institute in the UK and our services are also requested in many countries of the world. We are the best because our trainers and training facilities are structured to make learning fun and eventful.

See what our past students have to say hereStudying for ITIL Service Offerings and Agreement course can only be a great experience if you study with us. You can know more about us and also begin your registration process here.

For more information about us and how to enroll .Click here to enroll for your Service Offerings and Agreement and exam with us today.

Objectives of ITIL Service Offerings and Agreement(SOA) Course

The objective of  the Service Offerings and Agreement module is to offer guidance on how service offerings can be evolved to aid business and users requirements. The module focuses on the practical application of Service Offerings and Agreement practices in order to enable service catalogue, service level, demand, supplier portfolio and financial managements.

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ITIL Service Offerings and Agreement (SOA) Course Syllabus

It offers:- Introduction to Service Offerings and Agreement

  Service Portfolio Management

  Service Catalogue Management

  Service Level Management

  Demand Management

  Supplier Management

  Financial Management for IT Services

  Business Relationship Management

  Technology and Implementation Considerations

Prerequisite for ITIL Service Offerings and Agreement (SOA) Course

For candidates eligibility to be trained and examined for this qualification, candidates must have and present the ITIL Foundation Certificate in IT Service Management as documentary evidence to qualify for the training and exam.

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ITIL Service Offerings and Agreement (SOA) Target Audience

This certification of ITIL target audience includes:

  Chief Information Officers

  Senior IT managers

  IT Managers

  Supervisors

  IT professionals

  IT operations practitioners

  IT development practitioners

  Individuals who require a business and management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization

  Individuals seeking the ITIL Expert in IT Service Management certificate, for which this qualification is the final mandatory module

  Individuals seeking progress towards the ITIL Master in IT Service Management, for which the ITIL Expert in IT Service Management certificate is a prerequisite

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ITIL Service Offerings and Agreement (SOA) Course Exam Format

  Multiple choice examination questions

  8 questions

  Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. 28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

Becoming ITIL Service Offerings and Agreement (SOA) Certified

After introduction to ITIL and its benefits, individuals often ask the steps to follow to becoming ITIL Service Offerings and Agreement certified. If you are one of such individuals, you have come to the right place. What you are about to read is the step by step process to becoming Service Offerings and Agreement certified.

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What you’ll get from ITIL Service Offerings and Agreement (SOA) Training

The question “what will i get” is frequent among candidates , but no need to worry as  you will be given the following:

Pre-Course

  The ITIL Service Offerings and Agreement course manual.

  Access to our award winning ITIL Service Offerings and Agreement e Learning on our online learning portal where you can study at your pace and time.

  Work book, questions and suggested pages to read and mark up in the official ITIL Service Offerings and Agreement text book.

  On-line access to a trainer for all ITIL related questions.

ITIL Service Offerings and Agreement Course Sample Video

ITIL Foundation Course

Deji Ariyo

Lead Trainer

Qualifications: B.Sc, MBA [Cranfield], PRINCE2, PMP, ITIL Expert, MSP, MoP, M_o_R, P3O, MoV, PPS, PMD Pro, Certified Facilitator, Six Sigma Certified).

Work Experience: Deji is a result-driven Project Director with over 17 years of delivering value to organizations such as: Murray international Group, BskyB, Vodafone, Charteris Plc, CDA Solutions, ChevronTexaco, Gateway Bank and UACN

He is also an international coach, mentor, consultant and trainer in Change Management, who has driven the skills and expertise in PPM (Portfolio, Programme, Project, Risk and Value Management) and ITSM (IT Service Management and Governance) for over 15 years.

See More ⇒

ITIL-Training is owned by Harrybaker Training and Consulting UK, which is a fully Accredited Training Organisation by APMG International with registration number 10251393.

WE ARE THE BEST/WORLD CLASS STATUS: We are the leading training institute in the UK and beyond. Our professionalism has been proven over the years. So many of our past delegates still thanking us for a job well done.

HIGHLY EXPERIENCED AND ACCREDITED TRAINERS: We have certified ITIL trainers with over 14 years of experience. Our trainers have both field and classroom experience and they are just perfect to equip you for your certifications.

OUR ACCESIBLE LOCATIONS: We are available in all cities of the UK. We can also organize onsite training for your organization.

WORLD CLASS ENGAGEMENT PROCESS: Our training is conducted in a very conducive and learning friendly classroom across the cities of the UK. Our trainers make learning fun and worthwhile.

ACCREDITED COURSES: Our ITIL Foundation course and other courses offered by ITIL Training are accredited by APMG International.

CUSTOMER SATISFACTION: We define success as we being able to meet your needs satisfactorily. We ensure you get the worth of your money, time and more.

RELEVANT PRACTICE TESTS: To ensure you are adequately prepared, we organize practice questions and exams for all our students. We organize the questions using our understanding of how the main exams had been over the years.

IN-TRAINING QUIZZES: We prepare our delegates by organizing quick in-training quizzes even when not expected to familiarize them with what they will expect in the exams.

FREE E-LEARNING (WHERE AVAILABLE): Once you register for our classroom training, we assure you of free manuals to enable you to prepare well. This could also be through our eLearning portal.

HIGH-QUALITY TRAINING MATERIALS: All the materials we use for our training are of high quality and in sync with the APMG and AXELOS standards. We intentionally ensure quality to make our delegates have a great learning experience.

BEST PRICE GUARANTEE: Our prices are very affordable and it accommodates everyone regardless of the size of their income. We are about the most affordable training institute in the UK.

EXAM APPLICATION PROCESS: We help you make the whole process enjoyable. We will also assist you with the exam application process, to ensure you do not make any error or encounter any difficulty during the application process. 
You can click here to see what our past students have to say about us.

What are the prerequisite/criteria required before taking the ITIL Service Offerings and Agreement course?

The eligibility criteria for this course includes:


  2 credits from the ITIL Foundation certification examination.

  21 contact hours of instruction for the syllabus with an accredited training organization.    

  Two years of work experience in ITSM is recommended

How much does the ITIL Service Offerings and Agreement course costs?

Our ITIL Service Offerings and Agreement course is very affordable. Click here to view our price list.

Can I make payments for the ITIL Service Offerings and Agreement course training online?

Yes, you can make payments online using credit cards or PayPal or make a bank transfer.

Can I get the ITIL Service Offerings and Agreement course study materials online?

Yes, you can access study materials online through our e Learning portal.

Is this ITIL Service Offerings and Agreement course accredited?

Yes. Our ITIL Service Offerings and Agreement course is fully accredited by APMG the licensed education board.

What ITIL version is this?

Our ITIL® courses are based on the 2011 ITIL version

Do I need to fulfill any prerequisite before taking the ITIL Service Offerings and Agreement course?

Yes, you do need to have taken the ITIL foundation exam and have the certificate.

Can I talk to my instructor before the training?

Yes! We’re always happy to help – just give us a call at +44 161 7060 156 or send a mail to INFO@ITIL-TRAINING.CO.UK

Who is/are the instructors of the ITIL Service Offerings and Agreement course training?

The ITIL Service Offerings and Agreement training classes are coordinated by a certified ITIL professional with over 14 years of experience.

How do I enroll for the ITIL Service Offerings and Agreement course training session?

You can enroll for the ITIL Service Offerings and Agreement course classroom training by clicking here

What does the course contents/syllabus of the ITIL Service Offerings and Agreement Course entail?

Our course content/syllabus is designed with strict adherence to the AXELOS syllabus for ITIL. You can view the ITIL Service Offerings and Agreement course syllabus here.

Can you deliver the ITIL Service Offerings and Agreement course onsite for my company?

Yes.  Our certified trainers can come to you and deliver this course onsite at your facility.  A number of onsite ITIL Service Offerings and Agreement training options are available.  Contact us for more information.

What would I get when I enroll for your ITIL Service Offerings and Agreement course?

When you enrol with ITIL Training, we will provide you our pre-course reading which includes our award winning e-Learning and work book, our course-ware folder, the official Axelos certificates, and refreshments.

Do all your ITIL courses include the ITIL Certification exams?

Yes, our entire ITIL courses includes your ITIL certification exam except when you purchase our e-learning only.

Does enrolling for the course training include the ITIL Service Offerings and Agreement Exam?

Yes. The exam will be administered onsite on the final day of the course.

Am I allowed to write the ITIL Service Offerings and Agreement exam again if I fail in the first attempt?

Since inception till date, we have had well over 98% pass rate. We provide the best preparation for the ITIL Service Offerings and Agreement training and can guarantee that you would pass your ITIL Service Offerings and Agreement exam on your first attempt. Should you fail or have any reason to retake your ITIL Service Offerings and Agreement certification exam, we will  offer you all the necessary support to retake your exam at no additional training fee but you will be charged for the exam fee only.

How many credit points can I get when I take the ITIL Service Offerings and Agreement exam?

Upon successful completion of ITIL Service Offerings and Agreement exam; delegate will earn (4) four credits point.

If I should cancel my enrollment for the ITIL Service Offerings and Agreement course will I get a refund?

If you cancel your enrollment, we will surely provide you with a refund after the deduction of all administration fees. Please find out more in our *Refund Policy*.

What certification will I receive after the successful completing of the ITIL Service Offerings and Agreement course training and exam?

After the successful completion of your ITIL Service Offerings and Agreement training, you will receive the course completion certificate from itil.training.co.uk and when you successfully pass the ITIL Service Offerings and Agreement exam, you will receive the certification from the Exam Body (APMG and Axelos).

Does the fee for the training include the ITIL Service Offerings and Agreement certification exam?

Yes, the ITIL Service Offerings and Agreement certification exam is included in the course training fee.

Is the ITIL Service Offerings and Agreement course in your locations a classroom training or online (virtual) class or they a pre-recorded videos?

There are options to suit your need and busy schedule. Our 3 day ITIL Service Operation training in Manchester, London, Birmingham, Leeds and other cities are classroom based with a certified and experience instructor. Our online/virtual training is an interactive live sessions wherein delegate can discuss and raise concerns during the session.  We can also provide recordings of the sessions to attendees for future references.

How many questions are there in the ITIL Service Offerings and Agreement certification exam?

ITIL Service Offerings and Agreement exam consist of 8 questions per paper to be answered in 90 minutes and must score 28/40 (70%) to pass.

When do I get the results of my ITIL Service Offerings and Agreement exam?

Your ITIL Service Offerings and Agreement exam can be marked on location after the exam and you will be issued a provisional result. A confirmation of the result will be release by the exam body (APMG-International) immediately the answer sheets have been re-marked at their office. The statement of your result and certificate will be sent to us 7-14 days after your exam date and we would notify you of your results and certificate as soon as we receive them from APMG.

What is the structure of the ITIL Service Offerings and Agreement Course Exam?

The exam format includes:

  Multiple choice examination questions

  Eight scenario questions

  28 marks required to pass (out of 40 available) – 70%

  90 minutes’ duration

  Closed book

OTHER ITIL TRAINING COURSES

Browse through our other ITIL Training Courses which you might be of interest to you. ITIL Training; Your best global provider.

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